Customer Service Support

Website Africa Strategy Advisers

Hallabet is  a sports betting company that offers bookmaking services to clients across diverse sports. The company is looking to hire a qualified customer service support staff to manage booking for corporate and retail clients, as well as provide  prebooking and post booking support  to clients.

Job Description

Hallabet is  a sports betting company that offers bookmaking services to clients across diverse sports. The company is looking to hire a qualified customer service support staff to manage booking for corporate and retail clients, as well as provide  prebooking and post booking support  to clients.

Responsibilities:

  • Respond to customer enquires
  • Deescalate queries and complaints from customers tactfully.
  • Update company customer database
  • Apply a thorough knowledge of sports betting products and landscape

Requirements

  • 1 year experience as a customer support personnel
  • Effective communication skills regardless of medium: verbal, online, and written
  • Minimum educational qualification of HND
  • Proficency in Information Technology skills and tools

To apply for this job please visit grabjobs.co.