Customer Service Representative

  • Full Time
  • Lagos
  • ₦85,000.00 ₦ / Year

Website Nigerian German Chemicals PLC Ikeja

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Full Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Type: Full-time

Salary: ₦70,000.00 – ₦85,000.00 per month

COVID-19 considerations:
All Applicants are to adhere strictly to the rules guiding COVID-19

To apply for this job please visit ng.indeed.com.