Website Nigerian German Chemicals PLC Ikeja
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Full Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Salary: ₦70,000.00 – ₦85,000.00 per month
All Applicants are to adhere strictly to the rules guiding COVID-19
To apply for this job please visit ng.indeed.com.